Pick-up & Delivery Merchandising

The Pick-up & Delivery Merchandising Associate is responsible for the safe and timely pick-up and delivery of donated goods, ensuring exceptional customer service and adherence to agency standards. This role involves maintaining communication with dispatch, representing the agency positively to donors and clients, supporting in-store merchandising, and ensuring safety, cleanliness, and organization throughout all processes. The associate works closely with internal teams and store managers, playing a key role in donation logistics, client support, and warehouse operations.